Our responsibility to your company doesn’t end when the customer receives the keys to their new home.
Whilst our commitment to quality is shared by everyone at The Exact Group and our assurance to you that we’ll work in full compliance to your build specifications, inevitably when you’re part of a team working on a large and complex project such as a construction site, there are things that do not always work as planned.
Subject to our constantly evolving relationships with major house builders, we recently took the decision to form our own dedicated customer care department. We will deal with your customer direct and arrange appointments to suit their busy time schedules. We utilise the latest cutting-edge technology to ensure that appointments are efficiently scheduled. All operatives attending will be smartly dressed, appropriately equipped, fully insured, fully licensed and CRB checked.
If you’d like to discuss your customer care requirements, then please contact us.